How to Add Artwork and Event Data to Default Email Templates

1. Introduction

• Purpose of this guide
  This guide explains how to add Artwork and Event information to the default templates used for email campaigns in ArtXCloud.
• Intended users
  Gallery staff and Customer Support staff who want to add data to email campaigns
• Prerequisites
  • You are signed in to ArtXCloud
  • The Artwork or Event information you want to add has already been registered in ArtXCloud

2. Instructions

Create and configure an email campaign

1. In the left menu, click "Newsletter" > "Newsletters" > "+ New newsletter"

   

   

2. Configure the following in order
   • Recipients: Select a Segment created in advance
     • To add multiple Segments, click "+ Add"
     • Logic:
       • and: Send to Contacts included in both Segments
       • or: Send to Contacts included in either Segment
   • Email message:
     • Subject: Enter the subject
     • Category: Select a Category created in advance
     • Sender name: The account name in "Account Settings" is entered automatically
     • Sender email: Select an address on a configured Domain
   • Template: Select one of the following
     • Exhibition Announcement (Data Auto-Integration Version)
     • Exhibition 1 (Data Auto-Integration Version)
       

Configure data integration

1. In the menu on the right, select "Currency" and "Language"
2. Select the data type
   • To add Event data, select "Event"
   • To add Artwork data, select "Artwork inventory"
3. Click "+ Select Event" or "+ Select Artwork"
4. Select the items on the screen that appears, then click "OK"

5. Click "Integrate Data"

   

   

3. Notes and frequently asked questions

• Data can only be integrated with supported templates
• If you select the wrong language or currency, the data may not display as intended

4. Result

• You can review the template with the selected Artwork or Event inserted
• Use Preview or send a test email to verify the integrated data

5. Contact and support

• If the steps above do not resolve the issue, contact Customer Support

  👉 ArtXCloud contact form