Transaction Types and Operating Rules in ArtXCloud – ArtX customer support

1. Introduction

Purpose of This Guide:
- This guide explains the Transaction types available in ArtXCloud and how to use them.
Intended Users:
- Gallery staff who register Transactions in ArtXCloud
Prerequisites:
- You are signed in to ArtXCloud.
- You are familiar with the basic Transaction registration process.

2. Transaction Types

The six available Transaction types

Transaction type	Description
Purchase	The gallery purchases an Artwork.
Sale	The gallery sells an Artwork.
Loan out	The gallery lends an Artwork to another party.
Loan in	The gallery borrows an Artwork from another party.
Consignment out	The gallery consigns an Artwork to another party.
Consignment in	The gallery receives an Artwork on consignment from an Artist or another party.

3. Mapping from Legacy Transaction Types

Legacy system Transaction type	New Transaction type	Notes
Acquisition	Purchase	When the gallery purchases the Artwork
Consignment in	Consignment in	When an Artist or another gallery consigns an Artwork to the gallery for sale
Production	No equivalent	When the gallery commissions an Artist to produce an Artwork and receives it
Sale canceled	Sale → register with the status “Canceled”	When a Sale is canceled
Reservation canceled	No equivalent	When a reservation is canceled
Consignment out returned	Consignment out → register with the status “Canceled”	When an Artwork consigned out for sale is returned
Manual inventory increase	No equivalent	Other
Sale	Sale	When an Artwork is sold
Reserved	No equivalent	When an Artwork is reserved
Consignment out	Consignment out	When an Artwork is consigned out to another gallery for sale
Consignment in returned	Consignment in → Complete Transaction → register the return	When an Artwork received on consignment for sale is returned
Manual inventory decrease	No equivalent	Other

For Transactions registered in the legacy system, names are updated when an equivalent new Transaction type exists. Types without an equivalent retain their original names.

4. Transaction Creation and Account Linking

After account linking, if the Contact also uses ArtX, the counterpart Transaction is generated automatically.
Transactions cannot be created from ArtX; only ArtXCloud users can create them.
When both parties have accounts, their Transactions are linked automatically.

When using account linking, you can optionally select the following verification requests for the Contact while creating the Transaction.

Contact Verification Requests (Optional)

You can optionally request the following verification from the Contact when creating a Transaction:

Item	Overview
Account linking with the Contact	If the counterparty also uses an ArtX service, the accounts are linked automatically and status and Transaction information are synchronized.
Identity verification required	The Contact must submit identity documents if they have not already completed identity verification.
AML check required	An anti-money-laundering check. Enter the person’s name and perform the required screening.

5. Examples

Transaction	Gallery view	Counterparty view
An Artist consigns an Artwork to the gallery.	Consignment in	Consignment out
The gallery sells the consigned Artwork to a collector.	Sale	Purchase
The gallery completes the Transaction.	Sale completed	Purchase completed
The gallery pays the Artist’s share.	Consignment in completed	Consignment out completed

6. How Paired Transaction Types Appear

In ArtXCloud, you enter the Transaction from your gallery’s perspective. The counterparty sees the corresponding opposite type.

The following table shows each paired relationship.

Gallery Transaction type	Transaction type shown to the counterparty
Purchase	Sale
Sale	Purchase
Loan out	Loan in
Loan in	Loan out
Consignment out	Consignment in
Consignment in	Consignment out

This relationship applies when the Transaction is linked automatically between ArtXCloud and ArtX.

7. Contact and Support

If you have any questions or encounter any issues, contact us using the form below.

👉 ArtXCloud Contact Form